1.Can you make a sample pin,before finalizing my order?
A:Yes,after we received the mold fee we'll start making samples for you.
2.When I can see the sample?
A:Sample time is 4-7 days.
3.How do you determine the price of a customized pin?
A:The main factors that affect the price of a pin are,size,quantity,style of the pin and the number of colors.
4.How long does it take to make a pin?
A:Usually 10-15 days after you confirmed art proof.
5.Do you accept urgent order?
A:Yes,we do.The time is 7 days.
6.Do I need to pay the mold fee again when reorder?
A:No,you don't.We'll keep the mold 2-3 years for you,you can use it again later.
7.Are you a direct lapel pin manufacturer?
A:Yes,we are a professional manufacturer,we are a factory make pins.
8.Can you make items,like glitter,glow in the dark and other items?
A:Yes,we can.As long as you want,we can do anything for you.
9.How will you ship my order?
A:FedEx,UPS,DHL,TNT,or other you want.
10.I have no artwork,can you help?
A:Yes,absolutely!We offer Free art and design services with every order.
11.Will I receive an art proof before you produce my pins?
A:Yes,we will send you a proof after receipt of your order and will not produce your pins untill we get your approval of the artwork.
12.Do you offer a guarantee?
A:Yes!We guaeantee all our products to be of the finest quality and superior craftsmanship.If there are any problems with the products,we'll refund or remake pins for you.
13.What are your payment terms?
A:Payment is required with order,we accept Western Union,T/T,Paypal.
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